369slotPrivacy Policy

This page describes what we collect when you use 369slot and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, and deliver our service. We share some information with payment processors and legal authorities only when required. Your rights include requesting a copy of your data, correcting inaccuracies, and asking us to delete information where permitted by law.

We understand that privacy matters. Our 369slot platform operates under a jurisdiction-restricted model, meaning data handling rules differ depending on your location. If you access 369slot from Jakarta, Surabaya, Bandung, Medan, or Semarang, Indonesian data protection laws apply. If you access from elsewhere, the laws of that jurisdiction may apply. We make no claims about data residency or cross-border transfer compliance—that is your responsibility to verify against your local rules.

Read this policy carefully. If you do not agree with our data practices, do not create an account.

What Data We Collect on 369slot

When you create an account on 369slot, we ask for your email address and phone number. We use email to send login links, password resets, and transaction confirmations. We use phone number for two-factor authentication and account recovery. We do not sell these details to third parties.

Before your first withdrawal, we require account verification. You upload a government ID (KTP for Indonesia residents, passport or driver's licence for others) and a selfie holding that ID. We store these documents in encrypted form and delete them after a set retention period (typically 12 months). We do not share your ID or selfie with anyone except our internal verification team and legal authorities if compelled by law.

When you deposit or withdraw, we record the transaction amount, timestamp, payment method used, and whether the transaction succeeded or failed. We keep this record to reconcile your account balance, detect fraud, and comply with anti-money-laundering regulations. Payment processors (the companies handling DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transfers) see transaction amounts and your account identifier but not your password or other account details.

Game Activity Data on 369slot

We record every game action you take on 369slot—each spin on Sweet Bonanza or Aviator, each blackjack hand, each sportsbook selection. We store your stake, the outcome, any payout, and the exact timestamp. This data helps us detect fraudulent accounts, resolve disputes, and ensure game fairness. We do not share this data with third parties except as required by law or to detect collusion or abuse.

Device and Access Data

When you access 369slot, we log your IP address (the numerical identifier assigned to your internet connection), browser type, operating system, and app version. We use this to detect suspicious login patterns, block stolen accounts, and troubleshoot technical issues. If you access 369slot from an unusual location or at an unusual time, we may flag the login and ask you to verify your identity again.

How We Use Your Data and Third-Party Sharing

We use your data primarily to provide 369slot services. This includes verifying your identity, processing deposits and withdrawals, settling game payouts, and responding to your support inquiries. We also use data to comply with anti-money-laundering (AML) regulations, which require us to know who our account holders are and where their money comes from.

We share data with third parties in limited circumstances:

• Payment processors: When you deposit or withdraw via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank, that payment provider sees transaction details to process the transfer.
• Legal authorities: If a court, law enforcement agency, or regulatory body issues a legal demand, we provide the data they request. This may include your ID, transaction history, or game activity.
• Fraud detection services: We may share transaction patterns with third-party fraud prevention platforms to detect collusion, money laundering, or account abuse.
• Support contractors: Our customer support team may include contractors who access tickets and chat history to help resolve your issues. These contractors sign confidentiality agreements.

We at 369slot do not sell your personal data to marketing companies or data brokers. We share data only to deliver our service, comply with law, or prevent fraud.

Data Retention and Your Rights

We keep your email, phone number, and account identifier indefinitely while your account is active. Once you close your account, we retain this data for 12 months to handle any disputes, then delete it. We keep transaction records for 12 months, then archive them. We keep ID and selfie documents for 12 months, then securely delete them. Game activity logs are kept for 12 months.

You have rights over your data. You can request a copy of all data we hold on you—email our support team from within the app and we will compile your information. You can request corrections if information is inaccurate (for example, if your phone number changed). You can request deletion of certain data, though we may retain some information where required by law (for example, transaction records for AML compliance). You cannot request deletion of data needed to settle your account balance or resolve disputes. If you believe we handle your data unlawfully, you may lodge a complaint with your local data protection authority.

Cookies and Tracking on 369slot

Our 369slot app uses cookies (small text files stored on your device) to remember your login session and preferences. These cookies expire when you log out or close the app. We do not use cookies to track you across other websites or apps. Our website (if separate from the app) may use cookies for analytics—understanding how many visitors we receive, which pages they visit, and how long they stay. Analytics cookies do not identify you personally; they show aggregate traffic patterns.

We also use server-side tracking, meaning we log every request your device sends to our servers. This helps us understand usage patterns, debug technical issues, and detect attacks. Server logs include your IP address, the page or endpoint you requested, and the timestamp.

Data Location and Cross-Border Transfer

Our servers may sit outside your jurisdiction. If you access 369slot from Indonesia but our servers are located elsewhere, your data crosses a border. We do not guarantee that data processing outside your jurisdiction complies with your local privacy law. You are responsible for verifying that using 369slot complies with your jurisdiction's rules on cross-border data transfer. Some jurisdictions require explicit consent for international data transfer; if yours does, you accept this risk by using 369slot.

Contact and Changes to This Policy

If you have questions about this privacy policy, contact our support team through the 369slot app. We may update this policy anytime without notice. Changes take effect immediately upon posting. If you continue using 369slot after a change, you accept the new policy. Continued use implies consent.

Summary and Key Commitments

We at 369slot collect the minimum data needed to verify you, process payments, and deliver our service. We do not sell your data to third parties. We share data only with payment processors, legal authorities, and fraud-prevention services as necessary. We retain your data only as long as needed—typically 12 months after account closure. You can request a copy of your data, correct inaccurate information, or ask for deletion where permitted by law.

Our jurisdiction-restricted model means data rules vary by your location. We make no guarantees about cross-border transfer compliance—that is your responsibility. Servers may sit outside your jurisdiction, and data may be processed internationally. If you do not accept these terms, do not use 369slot.

This privacy policy covers 369slot as a whole. If you have concerns, contact support anytime through the app. We aim to handle your data transparently and securely, balancing your privacy rights with our operational needs and legal obligations.